Reference

Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use a pramatig88 account, including how payments via DANA, OVO, and GoPay are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region access onlySubject to local lawTerms may be updated
pramatig88 Terms Conditions That Cover Your Account
HOW WE HANDLE COMPLIANCE

What We Do to Keep Your Account Safe

These terms are not just a legal formality — they reflect how pramatig88 actually operates your account day to day. From how wallet verification works when you withdraw via OVO, to how we store your account data, every process described here maps to a real step in our system.

Wallet Verification

Before any withdrawal to DANA, OVO, or GoPay is processed, we verify that the wallet name matches your registered account name. This step protects you from misdirected transfers.

Account Data Retention

We retain your account records for the period required under applicable law. You can request a summary of your account data by contacting support through live chat or email.

Session & Device Security

Each login session is tied to your device fingerprint. If we detect access from an unrecognised device, we trigger a verification step before the session is allowed to continue.

Terms Change Notification

When we update these terms, we post a notice in your account dashboard. The date of the latest revision is always shown at the bottom of this page so you know what version applies.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available through the channels below. When contacting us about a payment dispute involving DANA, OVO, or GoPay, have your transaction reference ready so we can locate the record quickly.

Live Chat Reach our support team directly through the live chat window in your account dashboard. Fastest path for account-specific questions about these terms.
Email Support Send detailed questions or formal term-related requests to our support email. We aim to respond with a clear, specific answer rather than a form reply.
In-Account Help Open your account settings and tap the Help section to raise a terms query directly, with your account context already attached for faster handling.

Common Questions About These Terms

Below are the questions we get most often about account terms, eligibility, wallet rules, and what happens when terms change. If your question is not here, live chat is the quickest way to get a direct answer.

Core account terms apply equally regardless of payment method. However, DANA, OVO, and GoPay each have their own wallet policies that run alongside ours for any transaction you make.

We post a notice in your account dashboard when terms change. Continuing to use your account after that notice means you accept the updated version. You can close your account if you do not agree.

No. The wallet name must match your registered account name. Deposits or withdrawals linked to a wallet registered to another person will be flagged and may result in account suspension under these terms.

Contact support via live chat or email and request an account data summary. We will verify your identity against your account record before releasing any information to protect your data.

Access depends on local law and is available only where permitted in your area. These terms do not override local legal restrictions, and eligibility is your responsibility to confirm before registering.

If an account is suspended for a terms breach, any verified balance is reviewed before a decision on withdrawal eligibility is made. Fraudulent activity may result in full forfeiture under our terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.